Practical, modern messenger with full functionality for iOS and Android
Independent company under Swiss data protection law and GDPR-compliant
Complex encryption system for all transmitted data
All servers are located in data centers in Switzerland
No storage of user data on the servers
No connection to a telephone number and no collection of user identification data
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01.What is TeleGuard?
TeleGuard is the data-secure messenger from Swisscows. Since the smartphone is the most widely used medium in the world today, a secure messenger is necessary to protect your own privacy. Swisscows has set itself the task of protecting its users from data misuse in every situation and is therefore now publishing its own messenger.
02.How is TeleGuard financed?
TeleGuard is a product of Swisscows and is financed by donations. You are welcome to support TeleGuard as well: https://swisscows.com/donation.
03.Why is TeleGuard better than other messengers?
TeleGuard encrypts every message and all phone calls with the best encryption algorithm available today: SALSA 20. Since our servers are located in Switzerland, we are not subject to EU / USA data protection laws and do not have to share data. But it is DSGVO compliant. NO meta data and no IP's are stored. The messages are stored only until they are delivered.
04.Must I do TeleGuard updates?
The updates are carried out automatically.
05.What is a TeleGuard ID?
The TeleGuard ID is your very personal identification number that you need to connect with your friends. The ID is a phone number replacement, but completely anonymous, even for us.
06.How do I add friends?
There are two ways to add friends on TeleGuard:
07.Web / Desktop Version
As of TeleGuard version 2.0, the web/desktop version is currently available from Windows 8. Linux and Mac will follow later.
08.Which operating systems are supported?
TeleGuard supports all Android devices with version OS 6.0+ and all iOS devices with at least iOS 12.0+ and Windows 8+.
09.Will there be a TeleGuard business solution?
A TeleGuard business solution is currently being developed. It is expected to be available in 2022.
10.How do I delete my account?
To delete your account, simply uninstall the application. Only the assigned ID remains on the server. No further data will be saved.
11.How is my privacy protected?
Through HTTPS, end-to-end encryption. No user data, including IP address, MetaData, etc. is collected or stored. The messages are stored only until they are delivered. After delivery, they are deleted immediately. Thus, if no backup has been created, there is no possibility of recovery.
12.How do I login / logout?
You are logged in when you open the application, and you are logged out as soon as you close it.
13.Can a backup be made?
A backup can be created, which is stored with a password. This password is not stored on the server. If the password is forgotten, there is no possibility of recovery. Thanks to the backup function, TeleGuard can also be synchronized with another device.
14.What are channels?
Channels are forums where the channel founder can post or write something.
The channels can be subscribed to. Subscribers have the option to give hearts or thumbs down. At the moment it is not possible to comment here. But this function will also be available soon.
For channels, you must agree to the community guidelines before creating your own channel. In this way, we want to prevent hate speech, anti-constitutional content or bullying from being spread in the public channels.
15.Call and video call function.
Calls can be made via TeleGuard and the video call function is also available. Voice messages can also be sent.
16.How many languages does TeleGuard support?
Currently, TeleGuard Messenger is provided in 20 languages.
17.Instructions for connecting additional devices when upgrading to TeleGuard 2.0.0
Starting with version 2.0.0, TeleGuard supports synchronization between several of your devices, whether they are cell phones or desktop clients. This means that all your activities and the activities of your contacts will be duplicated on all devices.
We strongly recommend following the simple steps below to correctly switch to the new communication protocol. Failure to do so may result in unanticipated behavior that can lead to a negative experience with TeleGuard.
1) Update your current (main) device to the latest version (min. 2.0.0).
2) Create a backup of this device (Settings -> Backup).
3) Install the same version of TeleGuard on the second device.
4) Restore the newly created backup to the second device. On the Registration page press "Use existing ID".
To connect each additional device, follow the same steps.
Do you need support?
You can contact our support directly through Teleguard. Teleguard ID: SUPPORTEN
Do you have a question, comment or suggestion?
For more information, please fill out the contact form. Please note that there are mandatory fields.
By downloading and installing this app from the APK you accept the term that if the functionality of the app varies from the official download pages (Google Play and App Store), you waive any claims. You further accept full responsibility for checking for and installing updates.
Please note that APK installation is not compatible with Play Store installation. This means that the app can only be updated from the same source it was installed from.
Also, when updating the application through the APK, we strongly recommend that you make backups. In case of any problems, you can reinstall the application and recover your data.
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